Mweb technical contact details how to#
Mweb technical contact details free#

HELP !!! How do I speak to a manager who will just cut the crap and help me cancel this account. Discover its industry, revenue, and key employees. Explore Mweb at () based in Cape Town, Western Cape, South Africa. How many employees does Mweb have The total number of employees at Mweb was in the range of 250 - 1000.

But I am getting billed month after month yet my network hasn’t been working for the past 5 months. My ADSL line went out on the 8th of Feb - at the time I did notify Mweb and stated I am worried it might be due to lightning and that the router has. The Mweb annual revenue is in the range of 250 - 500M. Right now I feel trapped because I have been trying to cancel my account (even paid cancellation fee) and I’m still getting charged because they say they didn’t receive my proof of payment which I sent via both their email and the app. Mweb is a terrible company it’s time it gets shut down it’s reign is over now I swear, their network seldom works and yet you get charged for that when you try to cancel they make it a mission impossible. I have had no internet connection for 5 months, the application to log in a query never sends through my queries otherwise they never get attended to if ever they do go through, when I call them they take at least 15 minutes to answer my call then I wait for another 15 minutes as they try to get someone else who will help, the line goes off then I must restart the whole process again. Learn about MWeb culture, salaries, benefits, work-life balance. Horrible service, rude agents they even shout at you without trying to understand your point of view, they hang up when you are persistent in trying to solve your problem. Reviews from MWeb employees about working as a Customer Service Representative at MWeb. įrom my research, there’s no email currently to contact them, the simplest and safest way to contact them is to make use of their social media channels.Zero stars.

Mweb technical contact details free#

You can visit their help page using this address. MWEB TECH LTD - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers. It is very easy to give them a call with the following numbers

We will be looking deeply at this issue and find a solution as we always do at. WhatsApp is free and offers simple, secure, reliable messaging and calling, available on phones all over the world. As our broadband demands increase and we rely on the internet more and more, there is a tangible need for a future-proof technology that will support the growing demands. Vumatel is committed to building a connected South Africa. Mweb is a big company and from my observation, their email section has become an issue with the customers. WhatsApp Messenger: More than 2 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere. Vumatel has over 20 Internet Service Providers on its network ranging from Cell C and MWEB to Afrihost and Telkom. Customers must have inquiries and complaints to render to the company, which makes it a must to have a department for such. Without customer care, a company does not exist. On the other hand, technical support is available every day of the week from 08:00 to 20:00 SAST (10:00 to 19:00 on Sundays). Mweb’s billing support is open Monday to Friday from 08:00 to 17:00 SAST.

Mweb technical contact details how to#

Our focus today will be on how to contact Mweb by email. What time does Mweb’s call center close It depends on the phone line you’re trying to contact.